How will technology transform healthcare by 2035?

The human factor in the workplace will hardly be replaceable in future either

11.11.2020 – 10:19


Munich (ots)

- Study identifies professions that are difficult to automate and that are increasingly in demand, and predicts an increase of 2.1 million jobs there by 2035. - 65 percent of working hours cannot be replaced by technologies in the future either. - The jobs of the future are in healthcare, teaching and management.

Human work will not be superfluous through digitization, on the contrary. In many areas, people are still indispensable and cannot be replaced by technologies such as robotics and data analytics. The current Deloitte study "Jobs of the Future" from the series "Data Land Germany" shows how changes in demand and new technologies will change the world of work by 2035. As the analysis shows, on average almost two thirds (65 percent) of the activities that a working person performs in their daily working hours cannot be replaced by technical solutions. In addition, more new jobs will be created than will be lost due to technology.

"Wherever interaction with others, empathy and creativity is important, people will continue to be needed in the future. This applies in particular to healthcare, teaching and training, but also to management in many areas," explains Dr. Alexander Börsch, chief economist at Deloitte. "The demand for the corresponding activities will increase in the next few years. The jobs of the future will be characterized by interpersonal communication and teamwork."

Over two million new jobs in areas of the future

The fear that technology will cost jobs has a long tradition, but it ignores the fact that mostly only parts of jobs can be replaced and that the demand for jobs will change at the same time. The study shows: A total of 2.1 million new jobs could be created by 2035 in areas in which people are irreplaceable and for which there is above-average demand. In contrast, there are 1.1 million jobs that could be lost because they are less in demand and can be easily replaced.

Growth areas of health, teaching, management

In terms of future potential, the occupational field of health is at the forefront due to high demand and low substitutability of activities. The study predicts an increase in jobs of around 759,000 (+26 percent). Other jobs of the future are in teaching and training with over half a million new jobs (+20 percent) and in the area of ​​"corporate management and organization, law and administration" with 427,000 additional positions (+9 percent).

The end of the routine

But in other professional fields too, entire job descriptions will rarely be omitted, but rather sub-areas will be automated. Routine tasks in particular can be easily performed by technologies. Accordingly, the routine share in the jobs of the future is only half as great as in other occupational groups. The varied components of these professions are primarily interactive and analytical activities such as patient and customer interaction or project planning. An affinity for interpersonal communication as well as creative and strategic thinking are skills that you should bring with you for the jobs of the future. Specialists and experts in particular will be in demand. According to the study, at least half of future jobs consist of occupations that require an academic qualification.

Key technologies robotics and data analytics

Even if automation technologies cannot replace humans, they will play a central role in the future. On average, they will be able to take on around 35 percent of the working hours or activities that are still performed by people and thus be able to support people. Robotics and data analytics have the greatest influence of the six considered technologies. Robotics technologies take on around half of the 35 percent. Data analytics can handle 8 percent of the tasks that can be automated.

"It turns out that the automation potential of digital technologies is being overcompensated. The bottom line is that more jobs will be created than will be lost through automation. Nevertheless, there will be major structural changes - with more technical specialization and increased importance of communication. In general, the expected influence depends on the Automation depends on the respective occupation, the industry and the skills. One of the most interesting questions will be how individual occupational profiles 'reinvent' themselves, so to speak, by setting a different focus, "summarizes Nicolai Andersen, Managing Partner Consulting at Deloitte.

About Deloitte

Deloitte is a leading global service provider in the areas of audit and assurance, risk advisory, tax advice, financial advisory and consulting and related services; Legal advice is provided in Germany by Deloitte Legal. Our worldwide network of member societies and affiliated companies in more than 150 countries (collectively the "Deloitte Organization") provides services for four out of five Fortune Global 500® companies. Find out more about how around 330,000 Deloitte employees live the principle of "making an impact that matters" every day:

Deloitte refers to Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms and its affiliates (collectively the "Deloitte Organization"). DTTL (also called "Deloitte Global") and each of its member companies as well as their affiliated companies are legally autonomous and independent companies that cannot mutually oblige or bind each other towards third parties. DTTL, each DTTL member company and affiliated company are responsible only for their own acts and omissions and not for those of others. DTTL does not provide any services to clients itself. Further information can be found at

Press contact:

Johanna Maria Müller
Media manager
Tel: +49 89 29036 8512
[email protected]

Original content by: Deloitte, transmitted by news aktuell