How do you apply rules to rules

The rule I created doesn't work

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Cause: Rules run automatically on messages only when you receive or send them.

Solution: Manually apply a rule to messages you've already received.

  1. At the bottom of the navigation pane, click e-mail- .

  2. In the folder list, click the folder that you want to apply the rule to.

  3. Show in the menu message on regulate, point to over to take, and then click or click a rule take over all.

Cause: The rule is deactivated.

Solution: Activate the rule.

  1. Do you click in the menu Extras on regulate.

  2. Click in the left pane of the dialog box regulate the type of account for the rule you want to edit.

    If you don't know what type of account you have

    1. Click in the dialog box regulate on Show all and then under personal settings on Accounts.

    2. Click in the left pane of the dialog box Accounts to the account. The account type is shown below the account description. In this example the account is an Exchange account.

    3. To go to the regulate to return, click Show all and then under e-mail on regulate.

  3. Check the box Activated next to the rule.

Cause: the rule refers to a deleted folder.

Solution: Update the rule to reflect your current folders.

  1. Do you click in the menu Extras on regulate.

  2. Click in the left pane of the dialog box regulate the type of account for the rule you want to edit.

    If you don't know what type of account you have

    1. Click in the dialog box regulate on Show all and then under personal settings on Accounts.

    2. Click in the left pane of the dialog box Accounts to the account. The account type is shown below the account description. In this example the account is an Exchange account.

    3. To go to the regulate to return, click Show all and then under e-mail on regulate.

  3. Double-click the rule that doesn't work.

  4. If any of the criteria or actions refer to a deleted folder, select a different folder.

Cause: A rule can only be used for one account type.

Solution: Create an additional rule for each account type.

For example, if you've created a rule for a POP account, you can create a similar rule for an IMAP account.

  1. Do you click in the menu Extras on regulate.

  2. Click in the left pane of the dialog box regulate the type of account for the rule you want to edit.

    If you don't know what type of account you have

    1. Click in the dialog box regulate on Show all and then under personal settings on Accounts.

    2. Click in the left pane of the dialog box Accounts to the account. The account type is shown below the account description. In this example the account is an Exchange account.

    3. To go to the regulate to return, click Show all and then under e-mail on regulate.

  3. Create the rule.

Cause: a different rule is applied to messages first.

Solution: Change the order in which the rules are applied.

Rules run in the order they appear in the list. The rule at the top of the list is executed first.

  1. Do you click in the menu Extras on regulate.

  2. Click in the left pane of the dialog box regulate the type of account for the rule you want to edit.

    If you don't know what type of account you have

    1. Click in the dialog box regulate on Show all and then under personal settings on Accounts.

    2. Click in the left pane of the dialog box Accounts to the account. The account type is shown below the account description. In this example the account is an Exchange account.

    3. To go to the regulate to return, click Show all and then under e-mail on regulate.

  3. Click a rule, and then click Up or Downward .

Solution: Apply multiple rules to messages.

By default, only one rule is applied to each message. Once a message meets the criteria for a rule, no other rules are applied. However, you can define a rule so that messages that match the criteria are still available for other rules.

  1. Do you click in the menu Extras on regulate.

  2. Click in the left pane of the dialog box regulate the type of account for the rule you want to edit.

    If you don't know what type of account you have

    1. Click in the dialog box regulate on Show all and then under personal settings on Accounts.

    2. Click in the left pane of the dialog box Accounts to the account. The account type is shown below the account description. In this example the account is an Exchange account.

    3. To go to the regulate to return, click Show all and then under e-mail on regulate.

  3. Double-click the rule that you want to change.

  4. Deactivate under Then check box Do not apply any further rules to messages that meet the same conditions.

Cause: Some rules created in Outlook for Mac are not saved on the Exchange server.

Solution: Create rules using Outlook Web App or Outlook for Windows.

To create or edit server-based rules in Outlook for Mac, you must have a Microsoft Exchange account managed by Microsoft Exchange Server 2010 or later. If you have an account that is managed by Microsoft Exchange Server 2007, you can create and edit server-based rules using Outlook Web App or Outlook for Windows.

Rules stored on the Exchange server run before your messages are downloaded in Outlook for Mac.

See also

Create or edit a rule in Outlook for Mac 2011

Create a rule in Outlook 2016 for Mac

Outlook for Mac 2011 Help