What is a cancellation in the US

What are my air passenger rights in the US?


European passengers are protected by the EU Air Passenger Rights Regulation: There is a right to a Compensation of up to 600 euros per personif flights are delayed or canceled by at least 3 hours. This also applies to flights to the USA and to flights from the USA to Europe if they are operated by an airline based in Europe.


Coronavirus: what are my rights?

If your flight is canceled due to the coronavirus, you are entitled to a full refund of your ticket. The EU Air Passenger Rights Ordinance No. 261/2004 dictates that an airline company in the event of flight cancellation refund the full amount of the ticket within 7 days got to. Currently, many airlines and tour operators only offer vouchers that can be used to book a new ticket in the future. However, this voucher policy is not in line with European legislation based on the Air Passenger Rights Regulation EU 261/2004.

Flug-verspaetet.de will be happy to help you apply for this refund, from filing the claim to summoning the airline to court in the event of non-payment. Enter your flight details and find out immediately if you are eligible for a refund of your ticket. In only 3 minutes you can claim a "No success, no cost"-Based. Should the airline thwart the process, all legal costs are included in our service fee of 25% (plus VAT), which we only charge you if your refund is successfully paid out. We work on the principle of" no success, none Costs". If necessary, we will bring the airline to court.


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→ You can find more information on how to apply for your refund here


More information on the subject

What are my air passenger rights in the US?

How much compensation am I entitled to?

What regulations are there in the USA?

How can Flug-verspaetet.de help me with my compensation?


What are my air passenger rights in the US?

Basically, the EU Air Passenger Rights Regulation applies in Europe, which protects the rights of passengers in the event of delays, cancellations or overbooking of flights. So passengers already have delaysfrom 2 hours a right to care services. These must be provided by the airline. This includes drinks, food and access to means of communication (telephone and e-mail). If the flight delay extends to the next day and an overnight stay is necessary, the airline must also pay for a hotel stay including transport from the airport to the hotel and back again.

In the case of longer delays, as well as cancellations and overbooking, passengers are even entitled to compensation, which can amount to up to 600 euros per person. This right also applies to flights to the USAregardless of the airline operating the flight. For flights from the USA to Europe, on the other hand, EU passenger rights only apply if the operating airline has theirs Headquarters in Europe Has.


What is meant by the operating airline?

It happens regularly that airlines so-called among each other Code sharing operate. So it can happen that you book the flight with the German Lufthansa, but ultimately fly with the American airline American Airlines. You can already find out which company will ultimately operate the flight while booking.


What rights apply to connecting flights in the USA?

If you have a connecting flight in America, but you miss it because the feeder flight was delayed, you are also entitled to compensation of up to 600 euros in many cases. It is important to note the following:

  • The delayed flight must (as just explained) fall within the scope of the EU Air Passenger Rights Regulation.
  • The delay at the destination must be at least 3 hours.
  • There must be no force majeure cause of the delay.


How much compensation am I entitled to?

Passengers have a statutory right to financialCompensation up to 600 euros per person can be! This right exists throughout Europe and is laid down in the EU Air Passenger Rights Regulation (EC) No. 261/04.



The longer the distance covered by the flight, the higher the entitlement to compensation. The concreteAmount of compensation is divided into three groups and applies per person:

  • 250 € for flights with a distance of up to 1,500 kilometers
  • 400 € on all flights with a distance of 1,500 kilometers or more within the European Union
  • 400 € on all flights between 1,500 and 3,500 kilometers outside the European Union
  • 600 € with a flight distance of more than 3,500 kilometers

It is important to note that the distance according to which the amount of the compensation is calculated is not the actual distance traveled, but the so-called "beeline". This is particularly important if the flight route changes, for example because the aircraft has to fly around a bit.

By the way, all passengers have this right to compensation. This also includes small children, insofar as they were not carried for free.


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Exceptional circumstances: am I entitled to a refund?

The right to compensation exists only in cases where the airline Responsibility for the reason for the delay or cancellation wearing. In many more cases, however, passengers may have the right to financial reimbursement of their ticket costs. This is especially the case if passengers are affected by a cancellation and if the reason for a flight cancellation is an exceptional circumstance. These are circumstances in which the airline cannot be held responsible for the cancellation. Examples of this are bad weather, or natural disasters Pandemic outbreaks.

You can also be entitled to a reimbursement of your ticket costs if you more than 14 days in advance have been informed of the cancellation. In such cases, the airline is not obliged to pay any compensation.

Airlines often refuse to pay out this refund and instead offer passengers a voucher. You are not obliged to accept this voucher. Should you need any help claiming your refund, simply complete our free reimbursement calculator and our team will review your refund right for you:


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What are the legal regulations for air passenger rights in the USA?

For example, do you have a flight within the USA booked, the passenger rights are unfortunately bleak. A legal regulation For compensation in the event of flight delays or flight cancellations, there is namely in the USA Not.

However, most of them have Airlines own regulations, so that you can still get some money back under certain circumstances. In the event of flight cancellations, attempts are usually made to recover you rebook to another flight. It's definitely worth looking into Terms and conditions of the respective airline. It turns out that the larger airlines usually pay for hotel accommodation, but low-cost airlines leave the passengers alone.



Do I get compensation for overbooking in the US?

As opposed to a flight delay or a flight cancellation, there is also in America legal regulationswhat compensation the airline has to pay if a passenger is not carried due to an overbooking.

As the U.S. Department of Transportation announces, volunteers should first be sought who do without the flight. If this does not succeed and passengers stay behind against their will, they are entitled to the following compensation:

  • No compensation if the delay is less than an hour.
  • 200% of the ticket price (one way), with a maximum of $ 675 if the delay is between one and two hours. On international flights, the delay can be between one and four hours.
  • 400% of the ticket price (one way), with a maximum of $ 1,350 if the delay is more than two hours - on international flights, the delay must be more than four hours.


How do Flug-Verspaetet.de help me with my compensation?

In the event of a flight delay, cancellation or overbooking, we will be happy to help you enforce your rights with the airline. Flug-Verspaetet.de works according to the motto "No success, no cost". That means weonly if successful charge a commission of 25% (plus VAT) on the enforced amount - otherwise the service is free of charge for you! With the help of our compensation calculator, you can find out in just a few minutes, free of charge and without obligation, how much compensation you are entitled to. There is a right to compensationup to three years after the flight:


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You can then instruct us to claim compensation for you from the airline and our international team of experts will immediately get started for you and relieve you of any work.

In contrast to some other portals, we also collect no additional fees, e.g. for theGo to court. This is another reason why the consumer protection portal Finanztip.de and the comparison portal test.de recommend us!


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