What does BOPIS mean in Walmart
BOPIS OR BOSS: The new trends in retail
Advantages for the seller, but also for the customer, who sees their customer experience significantly improved through greater flexibility, customization and a greater selection of purchase options in different channels.
Why do these strategies improve the customer experience? First of all, the customer will be able to check what they bought before taking it home, try it out and decide if they want to complete the purchase, avoiding annoying queues.
The customer then no longer has to worry about tracking the order as it arrives at the store. Last but not least, the purchase is cheaper for the customer, as there are no shipping costs (by the way, the shipping costs remain the main reason for aborting the purchase process for online purchases).
Micro-Fulfillment Center (MFC) for an omnichannel retailer
In a highly competitive and increasingly crowded market like the retail market, where the lead time required is getting shorter and shorter (fast delivery time is one of the biggest demands of online shoppers), the introduction of the Micro-Fulfillment Center MFC is helping companies speed up deliveries and reduce the distance between order fulfillment centers and their customers.
Micro-Fulfillment Centers are highly automated mini-distribution centers that are able to put together online orders independently and reduce delivery costs for the “last mile”.
Thanks to their "micro" dimension, these robotic systems can be placed directly in large cities, behind one or more stores or in adjacent buildings, and are a valid alternative to the traditional centralized distribution centers used in the past to supply retail stores.
The micro-fulfillment model is certainly better suited to omnichannel models such as BOPIS or BOSS.
Logistics: a key factor for success in e-commerce
Logistics and e-commerce are closely linked and logistics is often a critical success factor by which the retail giants can be measured.
Companies that want to take advantage of online sales using certain buying models must be able to ensure speed, precision and flexibility. Customers must be guaranteed what they want, how and when they want it.
To achieve this, every company involved in e-retail must invest in lean logistics that Automation systems and order management–, Inventory management and inventory management systems includes. An essential element for the functioning of purchasing models such as BOPIS or BOSS is above all an exact inventory under real-time control.
A first step towards adequate logistics that is equipped for modern purchasing models could be the introduction of an automatic vertical warehouse within the company's own supply chain be.
The automatic vertical warehouse is one of the possible technologies that are able to increase the performance in terms of picking / hour, increase the picking accuracy (and thus reduce the number of returns) and ensure a constantly controlled and updated inventory.
Since the automatic vertical warehouse is modular, it can be adapted to any industrial environment and guarantee excellent surface and volume performance.
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