Why can't I play GTA Online?

GTA 5 online disruptions

Current problems

Are the GTA 5 Online servers down? Check here whether the servers are only available for you or not for everyone. We measure the availability of Grand Theft Auto V's servers from eight different locations, including Berlin, Hamburg and Munich. If you should discover a problem, you will find help at the end of the article on how the faults can be eliminated or localized.

GTA 5 Online doesn't seem to have any glitches
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Error messages

4, 27, 0, 4, 4, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 32, 0, 0, 0, 4, 0, 0, 0

The chart shows the number of problem and malfunction reports from GTA 5 Online in the last 24 hours.

Fault map: affected cities

On the malfunction map you can see where users are currently having problems with GTA 5 Online. Most of the messages come from:

Report a problem with GTA 5 Online

The table below shows you what most users are currently having problems with. Tell us what you have problems, disruptions or other impairments with GTA 5 Online and click on the corresponding button.

This is how you reach the support of GTA 5 Online

Below you will find general help for most problems. The official GTA 5 Online support page can help you with your problem even better. Alternatively, you can try to contact GTA 5 Online via the Twitter account @RockstarSupport.

The following charts can serve as an "argument" for customer support. There you can see the disturbances of the past months. Yellow fields correspond to slight local disturbances, red fields indicate major problems.


How GTA 5 Online fares in comparison to similar services can be seen in the malfunction comparison. In the overview, in turn, you can get an overview of the regions currently affected by disruptions.

GTA 5 Online: The last malfunction reports

For a better sorting of your malfunctions and problems, you can take a look at the last malfunction reports. Then you can see exactly in which region users have which problem

May 19, 2021 at 3:57 pmLog inPetershagen
May 19, 2021 at 11:58 amLog inCrailsheim
May 19, 2021 at 11:47 amLog inWuppertal
May 19, 2021 at 11:04 amwebsiteFellbach
May 19, 2021 at 11:04 amLog inFellbach
May 19, 2021 at 11:04 amOthersFellbach
May 19, 2021 at 11:04 amgameFellbach
May 18, 2021 at 11:44 pmLog inFrankfurt am Main
May 18, 2021 at 10:33 pmwebsiteGarstedt
May 18, 2021 at 8:06 pmDownloadChemnitz

If you have login problems with the PC version of GTA 5 Online, this may be due to Steam. You can check this by checking the Steam malfunction page. Console owners, on the other hand, check the status of the PSN and Xbox Live. Also have a look at our problem and solution article for GTA 5 Online. Maybe you will find the solution for your current concern there.

Also have a look at our problem and solution article for GTA 5 Online. Maybe you will find the solution for your current concern there. If this is not the case, you can also report your problem there and we will look for a solution.

These innovations should offer GTA 6 suggestions for the next megahit

With GTA 6, Rockstar Games could create the best Grand Theft Auto of all time. We'll tell you which innovations the developers should consider in their formula for success.

Are you waiting for GTA 6? The title has not yet been officially announced, but there are already rumors about the release of Grand Theft Auto 6. Before 2020 it will be difficult with a release.

Steam status for GTA 5 Online

Here you can check the current Steam status of GTA 5 Online. The chart shows you the current online players for this. If the servers of GTA 5 Online collapse, no players will be displayed for this period.

GTA 5 Online: 102,847 players online
Current users online: 102,847 (Min: 0, Max: 111,428)

Our malfunction indicator for Steam itself shows you a detailed overview of all games. There you can check the global Steam status or see if it only hit the GTA 5 Online servers.

Check Steam Status!

Games: glitches in comparison

The requested service or the requested page is currently not available? That happens to the best, but it can also quickly become an annoying permanent condition. In the following diagram you can see at a glance how often the service was unavailable compared to similar services in the past 30 days.

Whenever you want to play GTA 5 Online, the login doesn't work or the multiplayer mode gives up the ghost. Take a look at the chart before you delete the game from the hard drive. Then you will see that other games and platforms are often struggling with problems.

General troubleshooting tips

First of all: Problems can always occur in all possible networks or with all possible services. It does not matter whether it is a social network, a telephone provider, a cable provider or a normal website. However, troubleshooting is not that easy. Starting with the PC, via the home router, to the main distributor and up to the provider, countless errors can occur.

Below are some general tips that you can follow first. Especially for connection problems, you can also take another look at our tips for connection problems.

With these simple measures, various sources of error can be excluded and, in the worst case, at least the conversation with support can be shortened.

Rate GTA 5 Online

Regardless of the disturbances ... Here you can rate GTA 5 Online and show us and other readers how good you think GTA 5 Online is.

Fixed issues

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